Support

Support

Support hours

Monday to Friday
8:30am to 5:00pm EST

Support Level Agreement

Read the Support Level Agreement

Two ways to contact IT Helpdesk Support

1. Login to the customer support centre

Please login to the Customer Support Centre (CSC) to log a support ticket, access online manuals or download patches and updates.

2. Email support

If you'd like to contact our support team via email please send the details of your request to the relevant email address below:

Remote access

To allow remote access to your system, please download Team Viewer.

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