The most comprehensive mental health software in Australia

MasterCare MHAGIC supports the workflow of mental health practitioners who work in a private practice, hospital, community health or in a combination of settings.

MHAGIC uses the national standards for quality data collection for meeting reporting requirements to DoH (Department of Health) funded programs. It was acknowledged by ACT Health Minister Katy Gallagher MLA as an industry leader and was given an “outstanding rating” by the Australian council of health care standards.

MasterCare MHAGIC is so flexible it can be configured specifically for your organisation with your practice's letterhead, letters and referral templates, PDF forms, outcome measures, etc. It also has a built-in PMS (Practice Management System) for appointments, billing, online claiming, rostering, case management, secure messaging and SMS appointment reminders. It includes tools that help with client assessments, risk identification, financial & mandatory reporting, etc. 

MHAGIC supports and streamlines the delivery of multiple programs and services:
  • ATAPS (Better Outcomes) 
  • headspace
  • MHNIP (Mental health Nurse Incentive Program) 
  • Mental health shared care
  • RPHS/MAHS 
  • Services for drought affected communities and services in rural and remote areas 
  • Crisis & triage
  • Inpatient services
  • Aged care

Choose from CLOUD or LOCAL hosting
Contact us for more information 1300 723 938

 

MasterCare® MHAGIC features

Case management features

PMS (Practice Management System) features

Clinical notes and patient records Billing and invoicing
Write assessments using wizards Account history
Pathology and radiology reports Supports Bulk Billing, Easy Claims, Medicare Online & HICAPS
Customisable observation & measurements module Appointment scheduling including multi-provider diary view with recurring events
Outcome measures Waiting room management
Electronic prescriptions linked to the MIMS database SMS and email reminders
Electronic referrals via ReferralNet Comprehensive and flexible reporting
Secure message delivery via ReferralNet Chart of Accounts & General Journal
PKI (Public Key Infrastructure) encryption for secure messaging and claiming Export financials to a spreadsheet. Can be used to import into your financial system: MYOB, Xero.
Management care plans OPTIONAL: MasterCare Data Warehouse
Remote access to client information  
Need more information? Contact us on 1300 723 938

Did you know?

At Global Health, we have a dedicated support team available from Monday to Friday to help our clients get the most out of our products.

Sameer, MasterCare support
"I know the ins and outs of MasterCare EMR and MasterCare MHAGIC. I specialise in software installation, configuration and train our clients to use the software efficiently.

I also help them discover the many features of our products that’ll help them perform their job well and achieve better client and patient outcomes."

Choose from CLOUD or LOCAL hosting
Contact us for more information 1300 723 938

 

MasterCare range comparison table

 

 MasterCare Connect
$499

Allied health
$659

Specialist
$989

Psychologist
$989

Psychiatrist
$1,319

14 day FREE trial

Trial     Trial  

Features

Buy Buy Buy Buy Buy
On the cloud

Contact us
for a quote

Contact us
for a quote

Contact us
for a quote

Contact us
for a quote

Secure e-messaging1
Quick visit notes

Attach documents (e.g. scanned)

Appointment book
Read only
Pathology/radiology orders & results2    
PCEHR connectivity        
CDA standard 
for discharge summaries, e-referrals, event summaries and specialist letters.
       
Practice management3  
Letters & Templates  
SMS reminders4  
PDF forms5  
Alerts  
Follow-up  
Management plan  
Medical observations & measurements  
20+ outcome measures (with progress graphs)    
Developmental history    
Physical diagram    
Visual genogram      
Allergies (needs MIMS integrated)      
Prescribing (needs MIMS integrated)      
Initial assessment wizard      
Risk assessments      
Mental state exam      
Customised occasions of service        

14 day FREE trial

Trial     Trial  
  Buy Buy Buy Buy Buy
 

 MasterCare Connect
$330

Allied health
$659

Specialist
$989

Psychologist
$989

Psychiatrist
$1,319

Need more information? Contact us on 1300 723 938

1 ReferralNet Messaging starter pack - includes 50 messages sent/received

Results only

3 Practice Management System (appointments, billing, claiming) included for the 1st user

4 ReferralNet SMS starter pack one way includes 200 text messages sent

5 Chargeable option, please contact us for more information

Main features

 

Appointment book

MasterCare's appointments book features: Multi-provider diary view, ability to assign appointments to specific staff members or teams, staff rostering and waiting room management.

Appointments are colour coded to show appointment status: Booked, Arrived, Cancelled, DNA, In Consultation, Billing, Completed, Other. You can also view your appointments by day, week or month.




SMS appointment reminders

Set all your appointments to automatically send SMS reminders.


Assessment wizards

MasterCare MHAGIC’s unique Assessment Wizards write your assessments in no time. Simply select items that describe the client, behaviour and their situation. The system automatically generates a complete assessment without you needing to type a single word.
 
Assessments include: Initial Presentation Suicide Risk, Risk of Violence Drug and Alcohol Use, 
  • Mental State Work or School Problems and Family & Social History Development History.
From this...


To this...



Visit notes

No more typos in your letters with the built-in word processor and spell checker. Easily create your own templates, log progress notes, complete forms and letters. You can also scan or attach any file type (PDF, audio, video, images, etc.) to client records.



Outcome measures

MasterCare MHAGIC supports over 27 outcome measures that allow you to access changes over time with progress graphs. Measures include: K10, HoNOS, BDI, DASS 21, BASIS 32 and more.
 
Save time and paperwork with our screen lock feature where clients can complete their outcome measure on a tablet in the waiting room or during sessions.




Billing

  • MasterCare's flexible Practice Management System allows billing for Medicare Online, TAC, Worksafe, HICAPS claiming and private items.




Patient alerts

Set alerts that appear whenever a patient record is accessed. Use them as activity reminders or warnings.



Secure messaging

Exchange confidential client information with GPs and other healthcare providers using ReferralNet Secure Messaging.

Over 6,900 users and 1,400 organisations use ReferralNet Messaging to send tens of thousands of messages annually. It uses Medicare Australia’s PKI encryption technology and supports HL7 International Standards of health information interoperability to send and receive messages securely.




Reports

Create reports for appointments, invoices, medicare claims made, etc., and export them to Excel.

Choose from CLOUD or LOCAL hosting
Contact us for more information 1300 723 938

 

Recommended for psychologists


$989* inc. GST Locally hosted
MasterCare MHAGIC psychologist edition

*Annual licence per user with one FREE PMS licence worth $439 included with your first subscription. If this is your first time purchasing MasterCare MHAGIC for your practice, a one-off configuration and installation fee of $779 is applicable.

  Recommended for psychiatrists   


$1319* inc. GST Locally hosted
MasterCare MHAGIC psychiatrist edition

*Annual licence per user with one FREE PMS licence worth $439 included with your first subscription. If this is your first time purchasing MasterCare MHAGIC for your practice, a one-off configuration and installation fee of $779 is applicable.

 



















 

 

MasterCare MHAGIC comparison table

 

Psychologist
$989

Psychiatrist
$1,319

Features

Buy Buy
Web browser compatible
Contact us for a quote
Contact us for a quote
Secure e-messaging1
Quick visit notes
Attach documents (e.g. scanned)
PMS2
Templates
Letters
SMS reminders3
PDF forms4
Alerts
Follow-up
Appointment book
Management plan
20+ outcome measures (with progress graphs)
Developmental history
Physical diagram
Medical observations & measurements
Visual genogram
Allergies (needs MIMS integrated)  
Prescribing (needs MIMS integrated)  

Pathology/radiology orders & results5

 
Initial assessment wizard
Risk assessments
Mental state exam
Customised occasions of service  
  Buy Buy

Need more information? Contact us on 1300 723 938

1 ReferralNet Messaging starter pack - includes 50 messages sent/received
2 Practice Management System (appointments, billing, claiming) included for the 1st user
3 ReferralNet SMS starter pack one way includes 200 text messages sent
4 Chargeable option, please contact us for more information
 5 Results only

Testimonials

See what our clients say about
us and our products

Case studies

Follow our clients on their journey to
success with Global Health

   

Videos

 

Minimum requirements

Single user

  • Hardware CPU: Latest DUAL CORE processor (ie: Intel i3, i5 )
  • RAM: 2 GB RAM
  • HDD: 100 GB
  • MONITOR: 17" (1280 X 1024) or higher

Recommended requirements

Single user

  • Hardware
  • CPU: Latest QUAD CORE processor (ie: Intel i5, i7)
  • RAM: 4 GB RAM
  • HDD: 100 GB
  • MONITOR: 17" (1280 X 1024) or higher

Enterprise

Requires individual design and requirements.

Software

  • Single user & workstation: Windows XP, Vista, 7, 8, 8.1 (32/64 bit)
  • Server: Windows Server 2008 R2 or above
  • Microsoft SQL Server 2008 R2 or above (Express/Standard)

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1300 723 938   |   T+61 3 9675 0600   |   F+61 3 9675 0699      Follow us on LinkedIn Follow us on Twitter Follow us on Google + Check out our YouTube channel
Level 2, 607 Bourke Street, Melbourne Victoria 3000 Australia
 

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Terms and Conditions: (1) Your 14-day trial starts from the day of sign-up and automatically terminates unless you request for an extension before your trial expires. (2) ReferralNet Secure Message Delivery and ReferralNet SMS are not functional in the trial version. (3) To subscribe after your trial account expires, just purchase an annual subscription/licence. (4) Use of our software is subject to Terms and Conditions.

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