MasterCare® EMR

Software > MasterCare EMR
MasterCare EMR (Electronic Medical Record) is a comprehensive clinical solution that covers administrative tasks and client management. MasterCare is a multi-disciplinary, team-based application that supports a variety of healthcare organisations from individual medical specialists and allied health providers to large hospitals and groups.

MasterCare EMR is an incredibly flexible and configurable solution designed so it can be setup specifically for your organisation. It includes a built-in PMS (Practice Management System) for clinic appointments, billing, online claiming, staff rostering, client management, secure messaging (with ReferralNet Messaging) and SMS or email appointment reminders. More features are listed in the table below.
 
Client record clinical summary screenMasterCare EMR client record | Clinical summary screen capture
 

MasterCare EMR cloud or local hosted solution

Choose from CLOUD or LOCAL hosting
Contact us for more information 1300 723 938

 

MasterCare® EMR features

Client/patient management features

PMS (Practice Management System) features

Visit notes Billing and invoicing
Templates for letters and PDF forms Account history
Attach any files to client records: PDFs, images, scans, voice recordings, etc. Chart of Accounts & General Journal
Allergies Supports Bulk Billing, Easy Claims, Medicare Online & HICAPS
Patient demographics Appointment scheduling (individual or multi-provider view)
Alerts (clinical and administrative) Waiting room management
Follow-up modules SMS and email appointment reminders
Appointment book Comprehensive and flexible financial and Government standards reporting
Management plan Export financials to a spreadsheet. Can be used to import into your financial system: MYOB, Xero.
Electronic prescriptions  
Drug charts  
Secure login with customised user access levels  
Electronic referrals via ReferralNet  
Secure message delivery via ReferralNet  
OPTIONAL: MasterCare Patient Portal  
OPTIONAL: MasterCare Data Warehouse  
Need more information? Contact us on 1300 723 938

Did you know?

At Global Health, we have a dedicated support team available from Monday to Friday to help our clients get the most out of our products.
 
Sameer, MasterCare support
"I know the ins and outs of MasterCare EMR and MasterCare MHAGIC. I specialise in software installation, configuration and train our clients to use the software efficiently.

I also help them discover the many features of our products that’ll help them perform their job well and achieve better client and patient outcomes."
IT help desk support | MasterCare EMR | Practice Management Software
Main features

 

Appointment book

MasterCare's appointments book features: Multi-provider diary view, ability to assign appointments to specific staff members or teams, staff rostering and waiting room management.

Appointments are colour coded to show appointment status: Booked, Arrived, Cancelled, DNA, In Consultation, Billing, Completed, Other. You can also view your appointments by day, week or month.




SMS appointment reminders

Set all your appointments to automatically send SMS reminders.

 

Visit notes

No more typos in your letters with the built-in word processor and spell checker. Easily create your own templates, log progress notes, complete forms and letters. You can also scan or attach any file type (PDF, audio, video, images, etc.) to client records.


 

Billing

  • MasterCare's flexible Practice Management System allows billing for Medicare Online, TAC, Worksafe, HICAPS claiming and private items.




Patient alerts

Set alerts that appear whenever a patient record is accessed. Use them as activity reminders or warnings.



Secure messaging

Exchange confidential client information with GPs and other healthcare providers using ReferralNet Secure Messaging.

Over 6,900 users and 1,400 organisations use ReferralNet Messaging to send tens of thousands of messages annually. It uses Medicare Australia’s PKI encryption technology and supports HL7 International Standards of health information interoperability to send and receive messages securely.
 




Reports

Create reports for appointments, invoices, medicare claims made, etc., and export them to Excel.

Choose from CLOUD or LOCAL hosting
Contact us for more information 1300 723 938

 

MasterCare range comparison table

 

 MasterCare Connect
$499

Allied health
$659

Specialist
$989

Psychologist
$989

Psychiatrist
$1,319

14 day FREE trial

Trial     Trial  

Features

Buy Buy Buy Buy Buy
On the cloud

Contact us
for a quote

Contact us
for a quote

Contact us
for a quote

Contact us
for a quote

Secure e-messaging1
Quick visit notes

Attach documents (e.g. scanned)

Appointment book
Read only
Pathology/radiology orders & results2    
PCEHR connectivity        
CDA standard 
for discharge summaries, e-referrals, event summaries and specialist letters.
       
Practice management3  
Letters & Templates  
SMS reminders4  
PDF forms5  
Alerts  
Follow-up  
Management plan  
Medical observations & measurements  
20+ outcome measures (with progress graphs)    
Developmental history    
Physical diagram    
Visual genogram      
Allergies (needs MIMS integrated)      
Prescribing (needs MIMS integrated)      
Initial assessment wizard      
Risk assessments      
Mental state exam      
Customised occasions of service        

14 day FREE trial

Trial     Trial  
  Buy Buy Buy Buy Buy
 

 MasterCare Connect
$330

Allied health
$659

Specialist
$989

Psychologist
$989

Psychiatrist
$1,319

Need more information? Contact us on 1300 723 938

1 ReferralNet Messaging starter pack - includes 50 messages sent/received

Results only

3 Practice Management System (appointments, billing, claiming) included for the 1st user

4 ReferralNet SMS starter pack one way includes 200 text messages sent

5 Chargeable option, please contact us for more information

Conduit Health

Gregory Sam, Psychiatrist 

“I have found the MasterCare EMR system meets every need of my new practice and startup telepsychiatry company. I am very pleased with the functionality and complete package that MasterCare offers, making everything efficient and easy to use. In particular, the scheduling and billing modules of MasterCare make the running of my business efficient and easy. I also like how multiple users can enter data and have access to patient notes very easily. This also is very useful for data auditing purposes, as well as quick and easy access to information for potential research purposes.
 
I am extremely happy with the level of service provided to me from Global Health. Staff have been very friendly, available, and very helpful in troubleshooting and solving any issues which arise. They have taken the time to explain issues to me, and also work through any troubleshooting necessary. I can't recommend Global Health and MasterCare highly enough for mental health practices, startup psychiatry or medical practices, and other applicable settings.”

 

Northern Adelaide Medicare Local

Deb Lee, Chief Executive Officer

Northern Adelaide Medicare Local MasterCare EMR testimonial"We have found MasterCare contains everything that we need to ensure that we are able to capture all of our client data accurately. Our large team of clinicians find MasterCare easy to use and operate. Global Health have ensured that any modifications that we need to reflect changing reporting requirements are implemented seamlessly. As our suite of programs grows and our requirements for additional data accordingly, we have been very happy with the way we can integrate all of our client and program information into Mastercare EMR."
 

ACT Health

Katy Gallagher MLA, ACT Health Minister

ACT Health MasterCare EMR testimonial | Mental health software"The results for Mental Health ACT are particularly pleasing as the Outstanding Achievement rating for its electronic health record - MHAGIC - recognises that it is now an industry leader. The assessors were impressed with Mental Health ACT's recovery model and found it to be a superior service with enthusiastic and visionary senior management and excellent systems in place to ensure the safety and wellbeing of consumers, staff and visitors"
 

Pulse Health

Peter Mangles, Chief Executive Officer

Pulse Health MasterCare EMR testimonial
“Global Health offered a suite of products (ePAS with e-switch & ReferralNet Claims and MasterCare EMR with ReferralNet Messaging) that could support our vision for Westmead. One of our main objectives was ensuring a smooth patient journey within the hospital. We now have an efficient system that allows us to capture patient information from the time of admission to discharge, and have that information available to administrative staff, clinicians and clinical staff."

Minimum requirements

Single user

  • Hardware CPU: Latest DUAL CORE processor (ie: Intel i3, i5)
  • RAM: 2GB RAM
  • HDD: 100GB
  • MONITOR: 17" (1280 X 1024) or higher

Recommended requirements

Single user

  • Hardware
  • CPU: Latest QUAD CORE processor (ie: Intel i5, i7)
  • RAM: 4GB RAM
  • HDD: 100GB
  • MONITOR: 17" (1280 X 1024) or higher

Enterprise

Requires individual design and requirements.

Software

  • Single user & workstation: Windows XP, Vista, 7, 8, 8.1 (32/64 bit)
  • Server: Windows Server 2008 R2 or above
  • Microsoft SQL Server 2008 R2 or above (Express/Standard)

Choose from CLOUD or LOCAL hosting
Contact us for more information 1300 723 938

 

Recommended for Allied Health providers


$659*inc. GST Locally hosted
MasterCare EMR allied health edition

*Annual licence per user with one FREE PMS licence worth $439 included with your first subscription . If this is your first time purchasing MasterCare EMR for your practice, a one-off configuration and installation fee of $779 is applicable.

Recommended for Medical Specialists


$989*inc. GST Locally hosted
MasterCare EMR specialist edition

*Annual licence per user with one FREE PMS licence worth $439 included with your first subscription . If this is your first time purchasing MasterCare EMR for your practice, a one-off configuration and installation fee of $779 is applicable.


















       



 

MasterCare EMR comparison table

 

Allied Health
$659

Specialist
$989

Features

Buy Buy
Web browser compatible
Contact us for a quote
Contact us for a quote
Secure e-messaging1
Quick visit notes  
Attach documents (e.g. scanned)
PMS2
Templates
Letters
SMS reminders3
PDF Forms4
Alerts
Follow-up
Appointment book
Management plan
20+ outcome measures (with progress graphs)    
Developmental history    
Physical diagram    
Medical observations & measurements    
Visual genogram    
Allergies (needs MIMS integrated)  
Prescribing (needs MIMS integrated)  

Pathology/radiology orders & results5

 
Initial assessment wizard    
Risk assessments    
Mental state exam    
Customised occasions of service    
  Buy Buy

Need more information? Contact us on 1300 723 938

1 ReferralNet Messaging starter pack - includes 50 messages sent/received
2 Practice Management System (appointments, billing, claiming) included for the 1st user
3 ReferralNet SMS starter pack one way includes 200 text messages sent
4 Chargeable option, please contact us for more information
 5 Results only

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1300 723 938   |   T+61 3 9675 0600   |   F+61 3 9675 0699      Follow us on LinkedIn Follow us on Twitter Follow us on Google + Check out our YouTube channel
Level 2, 607 Bourke Street, Melbourne Victoria 3000 Australia
 

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Terms and Conditions: (1) Your 14-day trial starts from the day of sign-up and automatically terminates unless you request for an extension before your trial expires. (2) ReferralNet Secure Message Delivery and ReferralNet SMS are not functional in the trial version. (3) To subscribe after your trial account expires, just purchase an annual subscription/licence. (4) Use of our software is subject to Terms and Conditions.

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