ReferralNet Secure Messaging

Software > Connectivity products > ReferralNet Messaging
ReferralNet Messaging is a Secure Message Delivery (SMD) system for the exchange of confidential clinical and patient information.
This includes:
  • referrals
  • reports
  • pathology and radiology requests & results, and
  • discharge summaries.

Over 6,900 users and 1,400 organisations chose ReferralNet Messaging to send tens of thousands of messages annually.  

  • No installation and update fees
  • Secure exchange of any content: images, Word, Excel, PDF, voice recording etc.
  • Proactive monitoring of message delivery 
  • Messages received drop straight into your inbox 
  • Full helpdesk support
  • Fast implementation time - start using ReferralNet Messaging within minutes once you have your individual or location certificate
  • Integrates with clinical systems
  • Hosted within Australia

ReferralNet Messaging features 

ReferralNet uses PKI encryption technology. You can securely exchange data through the use of a public and a private cryptographic key pair.
You can exchange any type of content: images, Word, Excel, PDF, voice recording, etc.
ReferralNet supports Health Level-7 (HL7) messages. HL7 is a set of international standards used to exchange patient data.

A Word plug-in is available. You can send referrals directly from Microsoft Word!

ReferralNet supports Medicare site certificates.

Add annotations to attached images in your message. 

You can attached voice recordings to your messages. Just click on the microphone icon and start recording!

Customisable templates

Need more information? Contact us on 1300 723 938

Did you know?

At Global Health, we have a dedicated support team available from Monday to Friday to help our clients get the most out of our products.

Jason, ReferralNet support
“My mission is to help our clients to understand what they are using and to ensure zero down time.” 


ReferralNet Messaging supports the following systems

Front Desk

Oasis Health

Practice 2000

  Secure Message Delivery (SMD) system  

Starting from 
$315 inc. GST
ReferralNet Messaging

ReferralNet Messaging pricing



Annual subscription for up to 2 users


Standard annual practice subscription for up to 6 users $726/year
Additional users after 6 users $120/year
Need more information? Contact us on 1300 723 938

Minimum requirements

  • CPU: Intel Dual Core Processor
  • RAM: 1GB
  • HDD: 5GB (Archives messages up to 365 days)

Recommended requirements

  • CPU: Intel Dual/Quad Core Processor
  • RAM: 4GB
  • HDD: 10GB (Archives messages up to 365 days)


  • Operating System: Windows Vista or higher or MAC OSX/10.4 (Tiger)
  • PKI: Preferred NASH and Medicare PKI certificates (NASH certificate is not yet supported on MAC)

Barwon Medicare Local

Jason Trethowan, Chief Executive Officer

“Almost 100% of GPs have been set up to receive electronic 
correspondence from specialists and other providers. Our approach has been to work in the specialist rooms and assist them in their change process to send their letters via ReferralNet.”

Family Care Medical Services

Stuart Tait, Chief Executive Officer

Global Health’s ReferralNet was considered the best fit for compliance to NeHTA standards and as a bonus, the only vendor able to incorporate our rich content patient reports. The savings from our current fax delivery system will pay for the capital cost of the Global service within 12 months and thereafter the returns get even better."

Pulse Health

Peter Mangles, Chief Executive Officer

“Global Health offered a suite of products (ePAS with e-switch & ReferralNet Claims and MasterCare EMR with ReferralNet Messaging) that could support our vision for Westmead. One of our main objectives was ensuring a smooth patient journey within the hospital. We now have an efficient system that allows us to capture patient information from the time of admission to discharge, and have that information available to administrative staff, clinicians and clinical staff."

Geelong Medical Imaging 

David Williams, Practice Manager

ReferralNet ticked all the boxes for us. With the Division’s involvement, more GPs now have the capacity to receive electronic results and reports from us. It also provides an efficient audit trail. Each message has a timestamp associated with it. With our previous messaging provider, clients had no way of tracking messages except by calling GMI. We had to regularly resend reports that have been sent, essentially adding unnecessary helpdesk service costs.”

Case study


The trials of a clinical psychologist


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Terms and Conditions: (1) Your 14-day trial starts from the day of sign-up and automatically terminates unless you request for an extension before your trial expires. (2) ReferralNet Secure Message Delivery and ReferralNet SMS are not functional in the trial version. (3) To subscribe after your trial account expires, just purchase an annual subscription/licence. (4) Use of our software is subject to Terms and Conditions.

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